Privacy Policy for ZeroXbyte POS & Inventory
This document describes how ZeroXbyte collects, utilizes, and protects operational store data, account credentials, and hardware device permissions when you use the ZeroXbyte POS & Inventory Android application and connected cloud services.
1. Introduction
ZeroXbyte ("we", "our", or "us") provides the ZeroXbyte POS & Inventory mobile application and related store management services. This Privacy Policy explains how we collect, use, and protect your information when you use our Android application and cloud services.
By using the application, you consent to the data practices described in this policy.
2. Information We Collect
A. Account Information
When you create an account or sign in:
- Name and contact details (email address, phone number).
- Business name and store profile information.
- Encrypted login credentials and authentication session tokens.
B. Business & Operational Data
To provide point-of-sale (POS) and inventory services:
- Product catalogs (names, SKUs, barcodes, categories, units of measure, and prices).
- Stock levels, inventory counts, transfers, and warehouse movements.
- Sales receipts, customer invoices, transaction timestamps, and order histories.
- Staff accounts, permissions, and cashier role assignments.
C. Technical & Diagnostic Information
- Device model, manufacturer, operating system version, and unique installation IDs.
- IP address and network connectivity state.
- Crash logs, stack traces, and diagnostic performance telemetry (via Sentry) strictly to diagnose and resolve application bugs.
3. Device Permissions & Purpose
The App requests the following Android permissions strictly for point-of-sale hardware integration and operational functionality:
android.permission.CAMERA)Purpose: Scanning product barcodes and QR codes for quick cart addition and inventory auditing.
Notice: Barcode recognition runs on-device in real time. No photos, video frames, or audio recordings are saved, stored, or transmitted to any server.
BLUETOOTH_CONNECT, BLUETOOTH_SCAN)Purpose: Discovering and sending ESC/POS print jobs to portable Bluetooth thermal receipt printers.
ACCESS_FINE_LOCATION)Purpose: Required by Android operating system specifications to discover nearby Bluetooth Low Energy (BLE) peripheral devices (printers).
Notice: Your precise or approximate physical location is never tracked, logged, or uploaded to any server.
com.android.vending.BILLING)Purpose: Optional Google Play Store subscription upgrades (multi-store license, advanced analytics tiers).
Notice: All payment details and card numbers are processed directly and securely by Google Play. We do not receive, process, or store credit/debit card numbers.
USE_BIOMETRIC, USE_FINGERPRINT)Purpose: Fast, convenient, and secure cashier and manager device unlock.
Notice: Biometric authentication is handled solely by the local Android hardware security enclave. Biometric templates or raw fingerprint data are never accessed by or shared with the application.
4. How We Use Information
We use collected information strictly to:
- Operating and maintaining point-of-sale, cashier billing, and inventory tracking.
- Synchronizing store records, price updates, and stock levels across multiple devices, branches, and cash registers.
- Generating sales, tax, end-of-day closure, and revenue analytical reports for store owners.
- Providing technical customer support and issuing critical operational account alerts.
- Protecting the security, integrity, and operational availability of your business data.
5. Data Security
- Encryption in Transit: All communication between the mobile app, web dashboard, and our servers is strictly enforced via HTTPS / TLS 1.3 cryptographic protocols.
- Tenant Isolation: Store records, inventory catalogs, and transactions are partitioned using database Row-Level Security (RLS) to ensure complete data separation between business tenants.
- Authentication Protection: Passwords, tokens, and sensitive authentication materials are stored using salted cryptographic one-way hashing algorithms.
6. Third-Party Services
We use reputable third-party infrastructure providers strictly for application distribution and diagnostics:
- Google Play Services: Core application updates, secure distribution, and in-app billing fulfillment.
- Sentry: Real-time crash reporting, performance monitoring, and error remediation.
We never sell, rent, monetize, or trade your store, transaction, or customer data with third-party advertisers or data brokers.
7. Data Retention & Account Deletion
We retain your business records for as long as your account remains active and in good standing to provide continuous inventory and financial synchronization.
How to Request Permanent Account & Data Deletion
You have the right to request permanent deletion of your account, store profile, and all associated catalog and transaction data at any time:
- Email: support@zeroxbyte.com
- Required details: Your registered store name, admin email address, and associated phone number.
8. Children's Privacy
ZeroXbyte POS & Inventory is engineered exclusively for commercial retail, restaurant, and enterprise business operations. Our services are not directed to or intended for individuals under 13 years of age, and we do not knowingly collect personal information from children.
9. Contact Us
If you have any questions, compliance requests, or feedback regarding this Privacy Policy or your store's data safety: